Driving
Success
Bridging the Gap Between Complex Vision and Flawless Execution.
Experience
Professional Journey Highlights
Project Lead, Customer Contact Operations
Global Customer Operations Manager
Project Manager, Customer Experience
Johnson & Johnson MedTech
Boyd Corporation
Humana
Led a multi-million dollar project from inception to successful completion, exceeding stakeholder expectations and ensuring project deliverables were met on time and within budget.
Managed a diverse team of professionals to deliver a series of projects, implementing agile methodologies to streamline processes and improve project efficiency.
Coordinated project activities, monitored project progress, and facilitated communication between team members, ensuring alignment with project objectives and timelines.
Senior Manager, Customer Success
Sales Operations Manager
Operations Manager
Inmar Intelligence
EXP Pharmaceutical Services Corp.
EXP Pharmaceutical Services Corp.
Analyzed project data, identified risks, and developed risk mitigation strategies to proactively address project challenges and ensure successful project outcomes.
Provided comprehensive support to project managers, assisted in project planning and execution, and contributed to the successful delivery of key project milestones.
Supported project teams in various administrative tasks, maintained project documentation, and assisted in the coordination of project activities to ensure smooth project execution.
Education
Learning Journey Highlights
MBA
Artificial Intelligence (AI)
University of Southern Indiana
August 2026
GPA: 3.73
MBA
Marketing
University of Southern Indiana
August 2026
GPA: 3.73
MBA
Data Analytics
University of Southern Indiana August 2026
GPA: 3.73
MBA
Healthcare Administration
University of Southern Indiana
August 2026
GPA: 3.73
MBA
Supply Chain Management
University of Southern Indiana
August 2026
GPA: 3.73
BSBA
Business Information Systems
DeVry University
Fremont, California